Telephone Consulting

 

around all services provided on this site.


PC

around the following areas:

- Total (analysis/inventory, cloning (system 1:1 to new clone disk/hardware)))

- Operating systems (Windows and Mac OS - installation, update & upgrade, maintenance

                                    (garbage & programs))

- Hardware (installation, upgrading, troubleshooting & maintenance)

- Software (installation, configuration, error analysis & maintenance)

- Driver (installation & error analysis)

- Security (Check for malware & vulnerabilities, remove malware & vulnerabilities)

- Interior cleaning (removal of dust &, if necessary, renewal of the thermal paste)

- Data backup (creation and import of an image backup e.g. Acronis & single file backup e.g.                                 Windows On-board resources or third-party software on mobile data                                                 carriers,network storage & to the cloud)

- Safe              (Safe formatting with scientifically methods like German VSITR, U.S.

  Formatting     Standard DoD, Russischer Standard GOST, Peter Gutmann & Bruce

                         Schneider)

- Remote maintenance (connection to maintenance, error analysis and installation to perform)

 

Note: If your main working device has to stay with me for more than a day, I can provide you with a loaner if necessary.



Datarecovery

on the following devices:

- PC

- Removable storage media

- Smartphones

- Tablets



Telephone systems

 and their areas:

- Installation

- Maintenance

- Troubleshooting



Smartphone and Tablet

In the range of:

- Total (analysis/inventory)

- Operating systems (update & upgrade, clean up (garbage & apps))

- Hardware (setup, troubleshooting, migration (e.g. from iOS to Android))

- Apps (installation and configuration)

- Security (Encryption & Malware Removal)

- Data backup (backup with special apps & single file backup with e.g

on-board resources)

- Remote maintenance (connection to maintenance, error analysis and installations

to perform)



Printer

Independent of manufacturer:

- Total (analysis/inventory)

- Installation

- Maintenance

- Error analysis



Smart Home

from A to Z in the home user area:

- Total (analysis/inventory)

- Planning (selection of manufacturer & components)

- Installation (setup and test)

- Introduction (discussion of basics in operation)




Network

in the house or apartment:

- Total              (analysis/inventory)

- Installation     (Router including DSL, Repeater & switch)

- Maintenance (Router, Repeater & Switch)

- Update          (Router, Repeater & Switch)

- Optimization  (LAN & WLAN)

- Error analysis



Network (Network Attached Storage)

 

in the house or apartment:

- Total (analysis/inventory)

- Installation (router including DSL, repeater & switch)

- Optimization (LAN & WLAN)

- Error analysis


Network

 

with Windows operating system:

- Total (analysis/inventory) 

- Hardware (installation, upgrading, troubleshooting & maintenance)

- Software (installation, configuration, error analysis & maintenance)- Driver (installation & error analysis)

- Security (malicious software removal)

                                                           - Interior cleaning (removal of dust &, if necessary, renewal of the thermal paste)

                                                           - Data backup (image backup e.g. Acronis & single file backup e.g. Windows

                                                              On-board resources or third-party software on mobile data carriers,

                                                               network storage & to the cloud)

                                                           - Remote maintenance (connection to maintenance, error analysis and installations to perform)

 


Purchase advice

when purchasing all components:

- PC

- Printer

- Smartphone

- Smartwatch

- Tablets

- Software

- Smart home

- network

- NAS

- Servers

- Additional components for computers, servers, printers, smartphones, tablets, smart home devices, networks



Home Entertainment

TV & Sound Systems:

- Construction

- Configuration

- Error analysis



Website

the way to your own website:

- Create (based on the modular principle)

- Maintenance

- Error analysis

- Domain migration




Documentation

 

On request or if taken over by another service provider, documentation may be prepared or taken over/adapted.


Remote maintenance

of PC´s, smartphone´s & tablet´s:

 

Remote maintenance is carried out via an additional program. You will be accompanied through the entire process by phone and do not have to do anything other than download the software and give me the session ID and password.

 

Here are the links for Android:

RustDesk Remote Desktop – Apps bei Google Play

 

And iOS:

RustDesk Remote Desktop im App Store (apple.com)

 

Download
Fernwartungssoftware Windows (Das Passwort erfahren Sie bei Verwendung)
Durch klicken auf den Button "Download" wird die Software heruntergeladen und muss im Anschluss ausgeführt werden.
RustDesk.rar
Komprimiertes Dateiarchiv 19.5 MB
Download
Fernwartungssoftware MacOS (Das Passwort erfahren Sie bei Verwendung)
Durch klicken auf den Button "Download" wird die Software heruntergeladen und muss im Anschluss entpackt und ausgeführt werden.
RustDesk.rar
Komprimiertes Dateiarchiv 10.7 MB

Notice:

 

The images used come from Pixabay.com and Pexels.com and are under a free license. Individual photo credits in the imprint.

 

If several services from the list are provided together, the whole is booked under Service Combined (formerly Computer Service Combined), if applicable. The same applies to telephone consulting.